Quality Management

Quality Management Courses in South Africa

 

Quality Management

Quality management - what it is, how to manage it and make a success within the organization. This five-day course consist of an introducing the new quality manager or professional to the two principal quality systems, well-known quality tools and techniques and is interactive and thought-provoking. Whiling providing the delegates with the knowledge and skills required to maintain and continually improve their Organizations quality management system based on the ISO 9001 standards and Six Sigma Methodology.

After the Course, delegates will be able to:

Explain the principles and concepts of quality management.
Apply a quality management approach in their organization.
Plan their future continual professional needs.
Have a good understanding of the roles and responsibilities of a 'quality manager'.
Have a better understanding of the requirements of a quality management system and a better interpretation of these requirements.
Have the skills required for a more effective communication of 'quality' issues with the top management as well as people within their organization.
Be equipped with some methods and techniques that are required to establish and implement a quality management system.
Have a better understanding of the required knowledge and skill to fulfil their role (can identify if there are any knowledge and skills gaps that they need to develop).

Who should attend?
This course is suitable for anyone who requires a greater understanding of quality concepts and quality management. Quality managers who are new to the role or individuals who are considering taking on a quality manager role.

 

Course Duration
5 days (full time)

Frequently Asked Questions
Q: Where do you train for the course?
A: We train the course within; Cape Town, South Africa Johannesburg, South Africa Courses only runs with a minimum of 7 delegates.

What books do I get with this course?
Students will receive a course manual which you can take away with you to keep after the course.