Definitions of Phrases or Terms in Six Sigma

Design for six sigma

We combine business process improvement methods such as Six Sigma and Lean.

Six Sigma quality

Six Sigma is the most popular quality improvement methodology in history.

Six Sigma culture

Passion - Excitement about being part of the Six Sigma culture change is essential.

Six Sigma methodology

The Six Sigma methodology for improving processes has been around for the past 28 years (started/developed by Motorola in 1982). In South Africa it has been gaining momentum over the past 7 years as more and more success stories emerge in South African industry.

Business management strategy

Is the conduct of drafting, implementing and evaluating cross-functional decision making that will enable an organization to achieve its long-term objectives

Systematic method

Six Sigma is an organized and systematic method for strategic process improvement and new product and service development that relies on statistical methods and the scientific method to make dramatic reductions in customer defined defect rates.

Improving the operational performance

Six Sigma is a rigorous and disciplined methodology that uses data and statistical analysis to measure and improve a company's operational performance

Eliminating variability and waste

The goal of Six Sigma is to increase profits by eliminating variability, defects and waste that undermine customer loyalty.

Statistical concepts

Customer requirements

Six Sigma is also a measure of variability. It is a name given to indicate how much of the data falls within the customers’ unique requirements. The higher the process sigma, the more of the process outputs, products and services, meet customers’ requirements – or, the fewer the defects.

Statistics-driven approach to quality control

The term Six Sigma (a trademark of Motorola, where it originated over 12 years ago) reflects the statistical objective of the approach, namely striving to achieve a negligible number of defects, corresponding to the probability

Defect Measurement

Accounting for the number or frequency of defects that cause lapses in product or service quality.

Process Mapping

Illustrated description of how things get done, which enables participants to visualize an entire process and identify areas of strength and weaknesses. It helps reduce cycle time and defects while recognizing the value of individual contributions.

Statistical Process Control

The application of statistical methods to analyze data, study and monitor process capability and performance.

Customer Needs, Expectations

Needs, as defined by customers, which meet their basic requirements and standards.

Process Defects

Sources of customer irritation. Defects are costly to both customers and to manufacturers or service providers. Eliminating defects provides cost benefits.

Quality Management

Generally the standard doesn't explicitly mention any method. Six sigma offers for the elimination of these deficiencies adequate instruments and methods

Six Sigma methodology

Six Sigma is a business management strategy originally developed by Motorola, USA in 1981. , it enjoys widespread application in many sectors of industry, although its application is not without controversy.

Analytical tools

Approaches/methods used to analyze, process and interpret data or information when conducting an evaluation.

problem solving

is an exercise and process that enables students to integrate their existing knowledge and develop their learning to formulate a solution to a presented question or issue and that should deepen students' learning, as well as developing their conceptual and methodological skills

business improvement

By integrating all business processes and optimizing the resources available helps manage the enterprise as a whole, implementing best practices for each business process across an entire company.

tools used to improve quality

Six Sigma uses the DMAIC (Define, Measure, Analyze, Improve and Control) method designed to locate and solve the problem at the root cause. The method’s Define phase is focused on properly identifying and scoping the project and selecting a team.

DMAIC

(Define, Measure, Analyze, Improve and Control) is a process for continued improvement. It is systematic, scientific and fact based. This closed-loop process eliminates unproductive steps, often focuses on new measurements, and applies technology for improvement.

Our institution is accredited with SAQA Seta services and ISETT Seta. We are currently having our Six Sigma Green belt and Black belt courses accredited.